Ultimate Survey Killer Password ((INSTALL))

The ITSM survey responses were affirmation that people strongly believe in the benefits of public cloud services despite any high-profile failures reported in the media - only 8% of respondents felt that the Amazon failure had adversely affected their company's position on cloud. And while 24% of respondents stated that it got them "thinking about risks," this is a positive thing, and a timely reminder of who is ultimately responsible for IT service availability in cloud service models - the customer.

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